Privacy policy
Effective from 2 November 2026.
Data controller
The controller of your personal data is Transport Garda Krzysztof Starościak, ul. Korfantego 8/4A, 44-100 Gliwice, Poland, NIP 631-231-66-96, REGON 365252492 ("we").
For any matter concerning your personal data, write to info@gardacargo.pl or call +48 666 600 493.
What data we process and why
Enquiries and orders. When you call or write to us, we process the data you give us: your name, phone number, email address, pickup and delivery addresses and a description of the load. We do this to answer your enquiry, prepare a quote and carry out the transport (Art. 6(1)(b) GDPR).
Invoicing. If you place an order, we process the data needed to issue an invoice and keep accounts, as tax law requires (Art. 6(1)(c) GDPR).
Legal claims. We may keep correspondence and order documents to establish, pursue or defend claims, for example in a complaint about a shipment. This is our legitimate interest (Art. 6(1)(f) GDPR).
Running the website. The server hosting the website automatically logs the IP address, the date and time of the visit, the page requested and browser details. This keeps the website secure and working, which is our legitimate interest (Art. 6(1)(f) GDPR). We do not use this data to identify visitors.
Providing data is voluntary, but without a phone number or email address we cannot answer your enquiry, and without invoice details we cannot carry out the order.
Cookies and analytics
The website does not use cookies, does not store anything in your browser and does not use analytics or advertising tools (such as Google Analytics or Meta Pixel). Fonts are served from our own server, not from third-party services. That is why the website shows no consent banner.
If this changes, we will update this policy and ask for your consent before anything is stored on your device.
Who we share data with
Data may only be shared with parties that help us run the business, and only as far as necessary:
- the hosting and email provider whose servers run the website and mailbox (seohost.pl),
- the accounting office that keeps our books,
- telecom operators that carry our calls and messages,
- public authorities, where the law requires it.
We do not sell data and do not transfer it outside the European Economic Area.
How long we keep data
- enquiries that did not lead to an order – up to one year from the last contact,
- order-related data – until claims under the carriage contract become time-barred,
- invoices and accounting records – 5 years from the end of the year in which the tax payment was due,
- server logs – for the period set by the hosting provider to keep the website secure.
Your rights
You have the right to:
- access your data and receive a copy,
- have inaccurate data corrected,
- have your data erased when there is no longer a reason to keep it,
- restrict processing,
- data portability for data processed under a contract,
- object to processing based on our legitimate interest.
To exercise these rights, write to info@gardacargo.pl. We will reply within one month.
You also have the right to lodge a complaint with the Polish supervisory authority, the President of the Personal Data Protection Office (ul. Stawki 2, 00-193 Warszawa, uodo.gov.pl), or with the authority in your country of residence.
Profiling
We do not make automated decisions or profile the people whose data we process.
Changes to this policy
When the way we process data changes, for example when a contact form or an analytics tool is added, we will update this policy and the date at the top.
